Identify Trends in Health Care Data Essay

Identify Trends in Health Care Data Essay

Identify Trends in Health Care Data Essay

Patient satisfaction is a critical aspect of quality care provision and a measure of success for providers. Data from patient satisfaction demonstrates the outcome measures and level of success of service delivery. Unplanned readmission rates at two different hospitals demonstrate low levels of patient satisfaction and outcome measures (Chen et al., 2020). While there are different ways of presenting collected data from outcome measures on unplanned readmission rates, it is essential for providers to select a framework that caters for the variance that may exist in these two institutions. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a standard framework that measures patient’s level of satisfaction. I would deploy the model to collect data since a host of unplanned readmissions lead to unsatisfied patients. Patients return unexpectedly since they failed to get appropriate discharge information and education; leading to an influx of increased rates of readmissions.

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The information that I would have in the collected data will entail ways of collecting the data. The study would be retrospective and cross-sectional in nature to assess the patients treated at the two facilities. These patients would receive and return the HCAHPS survey. Higher levels of satisfaction demonstrate reduced mortality and appropriate adherence to the set practice guidelines (Levin et al., 2018). These levels also indicate reduced use of healthcare, enhanced patient status during their discharge and corresponding decline in potential adverse events that can lead to civil suits against the physicians and other healthcare workers (Upadhyay et al., 2018). The HCAHPS survey offers valuable data concerning different areas of organizational performance. The scores from patients on the framework are impacted by different factors which the two facilities can use to enhance quality of care and patient satisfaction rates.

References

Chen, H. C., Cates, T., Taylor, M., & Cates, C. (2020). Improving the US hospital

reimbursement: how patient satisfaction in HCAHPS reflects lower readmission. International journal of health care quality assurance.

https://doi.org/10.1108/IJHCQA-03-2019-0066.

Levin, J. M., Khlopas, A., Sodhi, N., Sultan, A. A., Chughtai, M., Barsoum, W. K., … & Mont,

1674. A. (2018). The association between readmission and patient experience in a total hip arthroplasty population. The Journal of Arthroplasty, 33(6), 1668-1674.

Upadhyay, S., Stephenson, A. L., & Smith, D. G. (2019). Readmission rates and their impact on

hospital financial performance: a study of Washington hospitals. INQUIRY: The Journal of Health Care Organization, Provision, and Financing, 56, 0046958019860386. https://doi.org/10.1177/0046958019860386

 

You are going to present data that has been collected to your administrative group. The focus is on outcome measures and the data collected is unplanned readmission rates at two different hospitals. What format would you choose to display your data and why? What information would you include with the data?